Prince2 Blog from Team PM

More Great Delegate Feedback

Thanks for this great feedback and once again well done to the team!

“The course as first class. The training was excellent, the materials were of high quality, and delivered in a timely manner.” – N

“”Great Course. I feel the way in which we went through each section was fine. The course is intense but it was all fit in well with the exams etc. The trainer was great at using real life examples to help us understand the concepts.” – D

We receive great feedback every week. We think that this is because we deliver great training at a reasonable price!

Delegate feedback – Thank you!

Well, I can only say that we are once again humbled by the lovely feedback our delegates have sent to us following Team PM training courses. Thank you to all who sent feedback, and to the Team PM team for the hard work you put in to each delegate’s experience.

“Having a military background and having been involved in training myself, I can be particularly critical of (and have a low tolerance for) poor trainers/instructors and badly designed courses. Even applying these (perhaps unrealistically high) standards and expectations to the Prince2 Practitioner course I recently attended with TeamPM; I found my entire experience – from booking to post course communication – to be without fault.
The numbers on the course were small enough to allow the trainer to address each person directly, and spend sufficient time with individuals when further clarification and explanation was required. G (the trainer) is a true asset to TeamPM. He delivered the course with energy and enthusiasm while demonstrating a seemingly limitless knowledge of the subject matter. G’s personality and humour made the course an enjoyable experience, and undoubtedly contributed toward learning the materials more effectively.
I booked the course rather last minute and, due to work commitments, was unsure if I would be able to stay for the whole week. Fortunately, L and the team accommodated my requirements with the grace and professionalism that will see me returning for further professional courses with TeamPM as soon as my schedule allows.
Many thanks!”

“Thank you very much for getting me enrolled on the course at the last minute.  I will recommend Team PM for future training purposes.”

“You’re an amazing team – thank you so much. …I’ll be back!”

“Please pass on my thanks to G and the team for an excellent course. It was delivered with enthusiasm and humour and very enjoyable.”

“It was a great experience with TeamPM. The instructor was excellent and I recommend TeamPM for those who planning to Prince2 certification.”

“I had a very fruitful week and G’s been an excellent throughout. I will highly recommend Team PM to my friends.”

“The venue was excellent – good clean facilities and an excellent learning environment.”

“The course content is quite intensive but was kept interesting and engaging from the outset from the extremely knowledgeable instructor T. I’ve met many project managers over the years and have to say I was very impressed by T.  His method of training is excellent being a perfect blend of subject matter, discussion and essentially, humour!!”

“I would like to thank Team PM for an excellent training session which far exceeded my expectations.  I would also like to credit A, our trainer who was extremely helpful and very supportive.”

“I passed my PRINCE2 Foundation and Practitioner with Team PM on February 2011 and have only positive feedback about my experience with them. To begin with, the administrative team is very professional and helpful. I got my course material within 2 days after enrolment. L from the office has been very helpful with my questions about the course and she’d even contacted me few days before the class starts to ensure I’m ready and have no problem locating the training centre.”

“C the trainer is very experienced.  Not only has she helped me pass both levels but full understanding of PRINCE2 by constant use of practical examples. You will never get bored and time does fly when being trained by C.”

“The training centre is in a great location in the City! Located just within 1 minute walk from Monument station and the lunch, what can I say amazing options with unlimited tea/coffee/biscuits.”

“Now with my PRINCE2 qualification, I’m off to build a career in Project Management. Thank you again Team PM. I would highly recommend Team PM.”

This is why we do what we do! We aim to ensure that every customer completes their course feeling that they have exceeded their desired learning outcomes and fulfilled their potential.

Lots more great feedback

Very well structured & delivered.

Clear, concise guidance and support.

Excellent course, very informative. Whilst the programme contained lots of new information the trainer presented this in a very easy to understand format and helped ‘make sense’ of some areas where i needed more clarification.

Thanks indeed for the professional knowledge-packed training. Special thanks to C for mentoring.

My success is down to the great teaching skills of D.  I wouldn’t hesitate to recommend Team Pm – the course was well structured, materials were great and D was an excellent teacher. Thank you so much.

I’d like to say what a great trainer we had in D. He really supported my understanding of the subject matter and his approach and knowledge was excellent. I would definately recommend this programme to colleagues.

As a trainer I can appreciate the quality of other trainers and A was a superb trainer.

She knows how to train and knows her subject and its context to real situations.

The  pre course admin was excellent which gives potential delegates a taste of what to come and inspires confidence that their money has been well spent, especially for those persons who are funding themselves. I would recommend this course to others and have already done so.

L Thanks for all the help.  A did a fantastic job, I will surely recommend Team PM to my friends.

A really good course and I would certainly look to get on future courses with Team PM.

Thanks again.

Amazing Team PM feedback.

Really enjoyed the course. Found the trainer very enjoyable to listen to and extremely skillful in providing the best examples at the most appropriate times.

Good revision on exam papers. Conscientious approach to training. Positive and well balanced! (Re-Registration)

Very good, useful project illustrations/anecdotes to support understanding of processes/themes.

Great trainer, fast paced and challenging.

Excellent delivery!

Presenter maintained good energy throughout the 4 days. Would not have passed if it was not for A. Particularly enjoyed the humour and real life examples.

BRILLIANT & intense.

Very fast! Very well taught, intelligent & thorough teacher.

Very intense – but very good and rewarding.

Great feedback from delegates

Enjoyed the course, covered the topics at the right depth and pace. Hopefully this will bear fruit in the exam!

Excellent course – In depth knowledge of subject matter.

Good course – lessons learnt that can be applied to day job.

The course was well presented and the content was precisely what was required to pass the exams.

D was a great trainer and made the subject matter interesting and easy to understand.

EXCELLENT! Thank you D for all your support & guidance.

Team PM – some August feedback.

The course was first class, the trainer was excellent, the materials were of a high quality and delivered in a timely manner.

Great course. The course is intense but it all fits in well with exams etc. Trainer was great at using real life examples to help us understand the concepts.

Exceptionally detailed coverage, great trainer.

The training material is designed well for the examinations. The trainer is well equipped with pictorial representations of processes.

Really good course & helpful ingrain the PRINCE2 methodology.

Fantastic delegate feedback

Intense but interesting considering I knew nothing about project management before the start of the course. Good explanations from the trainer of concepts.

Very impressed by the quality of the training the efficiency and competency of the trainer. Good combinations of knowledge humour and real-life scenarios to convey concepts. Thank you – will recommend!

This has been a great experience, the course was a tremendous learning experience – highly recommended. The trainer made PRINCE2 come alive. He had so much experience & knowledge.’ A real PRINCE2 encyclopedia on legs’. I would recommend this course to anyone thinking of doing PRINCE2. The TEAM PM training experience was fantastic.

Very good trainer. Well explained.

Excellent – all aspects of PRINCE2 were well explained together with exam technique.

Good course – the trainer explained things well.

Great feedback about TEAM PM courses.

Impressive way of delivery of the course, very intense.

Very intense but very good.

Very well adapted course and contents adapted to cover attendants needs and expectations. Congratulations

Very good. Impressed by pre-course admin.

Starting Up a Project

Starting Up a Project is the first PRINCE2 process. This guide explores how we get to Starting Up a Project, what we need to do in the process and where we go once the process is complete.

Before Starting Up a Project

The Starting Up a Project process in PRINCE2 is where the Project Manager and Project Executive work to demonstrate that this project is a viable and worthwhile endeavour. Of course, something must trigger this work and in PRINCE2 this is known as the Project Mandate. Mandate means “authority” and here it refers to Corporate or Programme Management granting the project management team the authority to begin spending money on determining whether an idea is likely to result in business benefit being gained in the beneficial use of the project product.

The Project Mandate can take any form, from a post-it note stuck to the Project Manager’s screen to the documented result of a feasibility study (itself a PRINCE2 project), but it must carry the authority of corporate or programme management.

It is important to note that Starting Up a Project is the first process of the PRINCE2 process model, however it is important to note that the project does not start until the Project Board has approved the output of this process. This means that the project does not begin until after Starting Up a Project is complete.  Starting Up a Project is where pre-project preparation occurs.

First Things First

The first activity of Starting Up a Project is to appoint the Project Executive and the Project Manager. The Project Executive is the decision maker on the project, and will be a senior manager within the corporate organisation. The Project Manager performs the work during the early parts of the project and reports to the Project Executive for the life of the project. These appointments are made by corporate or programme management, but the Project Executive is likely to make the final decision on who will be the Project Manager.

PRINCE2 describes project management team roles, not jobs, so the responsibilities of the team members including the Project Manager and Project Executive will be in addition to and may be different from their regular business as usual jobs. It is important to agree and document the responsibilities of the Project Manager and the Project Executive at this time.

The Project Manager should also create their Daily Log, usually a paper-based “catch-all” notebook that will be used to record information on an ad-hoc basis. This information may then be added to formal documents at a later more convenient time.

Learn From The Past

Lessons learned are important to all projects – ignore them at your peril! Projects should learn from previous work performed either on this project or on other projects or programmes. Lessons can be learned from projects and programmes with the organisation or outside it. Trade journals and white papers are full of lessons learned. Record lessons that are directly relevant to this project and its environment and use them to increase the performance of this project and its products.

The Project Manager should create the Lessons Log at this early stage of the project to ensure that all lessons are captured and that identified lessons are acted upon during the whole project from the earliest possible time.

Why?

This is the key question on any project. The Business Case documents the reasons why the project is needed and the benefits expected from the product in beneficial use. The Business Case can be a complex and therefore expensive document, but at this early time we don’t want to spend too much money on documentation, so an Outline Business Case should be created. This is likely to look much like the full Business Case, but it will not contain a full investment appraisal – this will be done in the Initiating a Project process later on.

The Project Management Team

As understanding of the Project is developed, the Project Manager and Project Executive should work together to design and appoint the Project Management Team. This involves designing the team structure and reporting channels, and agreeing and documenting role descriptions. The result should be a team that is ready to begin work on the project if it is authorised.

Approach and Brief

The Project Approach documents how this Project will create and deliver products that are fit for purpose. The classic decision at this stage is the “make or buy” decision. In other words, is it more cost effective to create the products with an in-house team, or to sub-contract the delivery to a third party. This decision is pivotal to the structure and expectations of the Project, and so it should be taken very seriously – it has major implications for the outcomes and success of the Project. The Approach selected should be documented and agreed by the Project Manager and the Project Executive. Other Project Management team members may also have some input to this decision. The selection of an Approach will affect the Project Management team member structure, and this should therefore be adjusted if required.

The Project Brief should contain just enough information for the Project Board to understand the nature of the Project and to take a go or no go decision on progress at the end of Starting Up a Project. The name of this document gives a guide to its content – it should be brief!

At this time it is appropriate to create the Project Product Description, a description of the final customer deliverable(s) of the Project. This should be as detailed as possible from the outset, and contains information relating to the Customer’s Quality Expectations and Acceptance Criteria for the final deliverable of the project.

Planning The Next Steps

The Project Manager should now look ahead to the next part of the Project. If the information created is approved at the end of Starting Up a Project, the first stage of the Project will commence. In order to gain the necessary approvals, the Project Manager should create the Stage Plan for the Initiation Stage. This first Stage Plan will describe the work and products associated with the Initiation Stage and will be a key part of the documentation assessed by the Project Board.

Go / No Go

The information assembled by the Project Manager and Project Executive in the Starting Up a Project process will be presented to the Project Board and the Project Manager will submit a request to proceed to the Initiation Stage. The Project Board will decide whether they feel that the information presented represents a worthwhile endeavour for the organisation and will either permit progress or bring the work to a close. If they approve progress, the project will officially begin.

To Find Out More

PRINCE2 training courses can provide further detail on the Starting Up a Project process and the work involved. PRINCE2 training courses can also provide access to the PRINCE2 exams which provide credible evidence of an individual’s knowledge of PRINCE2. Programme Management training, for example MSP training, can offer senior managers an excellent interface to the PRINCE2 Project Management methodology. Some organisations use PRINCE2 qualified consultants to assist with the process of embedding PRINCE2 into the organisation.

PRINCE2 is a Registered Trademark of the Office of Government Commerce in the United Kingdom and other countries.

Another great PRINCE2 training review for Team PM!

A delegate from last week has been kind enough to email us…

“Lynne

Thanks for your email.  My success is down to the great teaching skills of D.  I wouldn’t hesitate to recommend Team PM – the course was well structured, materials were great and D was an excellent teacher.

Thank you so much.

Regards

J”

This kind of feedback makes us very proud, and glad to be a part of Team PM!

Thanks!